Clueless
Tuesday, November 28th, 2006It’s my 7th day here in CDO, where I’m in a Training Immersion for a Call Center. I really wanted to be here so when the company announced that our batch won’t be able to join the training immersion I was really fuming mad.
I was really depress then because I really wanted to join some of my friends who have already passed the training in Davao and have already joined the trip here.
Well the company have made up their minds and have included Batch 2 among those who will experience — a first-hand call center environment here in this city. However, the catch then was that only the Top 15 will make it! I got irritated with the decision still because I believe it is unfair for Batch 2 to be just cut to 15 while Batch 1 had nothing to do but passed the first and second phase of the training and join the immersion.
Okay so I made it to the Top 15, but I’m not really sure if I made the right decision in going here in the training. It was really really hard and the pressure is just so tough! I’m not really used to all this bullying and pushing and I’m used to be just so complacent and relaxed.
Now I have to wake up early, deal with irate callers, give the right solution to their problems and hope too that our team captains won’t be irritated with our stupidity and cluelessness.
I’m but just a clueless lad. I don’t really know why I’m here and what I’ve gotten my self into. Man! it’s already 8:30 PM and I have to sleep early and make it to the 2 AM graveyard shift.
I’m just so stressed out. But I’ll sure fight and try to dust off my trashes.
I know I’ll make it through. I hope.